Term and Conditions

1. Website Use and Access

1.1 Eligibility

Our website and services are intended for:

• Schools and educational institutions
• Daycare centers and nurseries
• Professional organizations
• Authorized purchasers of commercial furniture

By using our site, you represent that you are at least 18 years old or purchasing through an authorized institutional account.

1.2 Account Responsibility

If you create an account, you are responsible for:

• Maintaining confidentiality of your login credentials
• All activities under your account
• Providing accurate and current information

2. Products and Services

2.1 Product Descriptions

We specialize in durable, commercial-grade furniture including:

• Classroom tables and workstations
• Daycare furnishings (baby changing stations, gates, dividers)
• Office systems (cubicles, panel systems)
• Educational furniture (lecterns, bookcases)

We make every effort to display products accurately, but colors may vary slightly due to monitor settings.

2.2 Non-Returnable Items

Due to hygiene and safety considerations, these items cannot be returned:

• Baby Changing Stations
• Changing Table Supplies
• Alba Garment Clips/Pegs
• Personalized or custom-configured Panel Workstations

3. Orders and Payments

3.1 Order Process

Order processing timeline:

• Orders processed within 1-2 business days (excluding weekends/holidays)
• You’ll receive confirmation with tracking when shipped
• We reserve the right to cancel any order for any reason

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store full credit card details.

3.3 Pricing and Taxes

All prices are in USD. Customers are responsible for:

• Any customs duties, taxes, or fees imposed by your country
• Verifying current pricing before ordering

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipping)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipping)

Delivery times are estimates only. Some remote areas may not be serviceable.

4.2 International Orders

We ship worldwide except certain remote areas in Asia and other locations. International customers are responsible for:

• All import duties and taxes
• Providing accurate shipping information
• Complying with local regulations

5. Returns and Exchanges

5.1 Return Policy

You may return eligible items within 15 days of delivery if:

• Items are unused in original packaging
• All original materials are included
• Proof of purchase is provided

Original shipping fees are non-refundable unless due to our error.

5.2 Return Process

1. Email [email protected] within 15 days
2. Receive return authorization
3. Repackage securely in original packaging
4. Ship to our facility with tracking

Allow 3-5 business days for processing after we receive your return.

5.3 Damaged or Incorrect Items

Contact us immediately with photos. We’ll arrange replacement or return at no cost.

6. Intellectual Property

All content on roomprostore.com is our property or used with permission, including:

• Text, graphics, logos
• Product designs and images
• Software and website code

You may not reproduce, modify, or distribute any content without our written permission.

7. Liability Limitations

7.1 Product Use

Our products are designed for commercial educational use. You agree to:

• Use products only as intended
• Follow all assembly and safety instructions
• Supervise children around furniture as appropriate

7.2 Limitation of Liability

ClassRoomPro Store shall not be liable for:

• Incidental or consequential damages
• Issues arising from improper use or assembly
• Delivery delays beyond our reasonable control

Our maximum liability is limited to the purchase price of the product.

8. General Provisions

8.1 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

8.2 Governing Law

These terms are governed by California law. Any disputes shall be resolved in San Diego County courts.

8.3 Contact Information

For questions about these terms or our products:

ClassRoomPro Store
3530 Ocello Street
San Diego, CA 92111 USA
Email: [email protected]
Hours: Monday-Friday, 8:00 AM – 5:00 PM PST